Find Answer To Your Questions

Mad honey is found in Nepal and Turkey and is known for its medicinal and psychoactive properties. In the Nepal Himalayan region, it is produced by the Himalayan giant honey bees (Apis laboriosa), which gather nectar from rhododendrons and wildflowers blooming from March to June around the hillsides.

Whereas, wild bees store the nectar in their honey sacs, where it mixes with enzymes to transform it into honey. Back in the hive, the nectar is placed into honeycombs, where bees fan their wings to evaporate excess water, thickening it into honey. Gurung people, with their ancient honey-hunting traditions, carefully harvest this unique honey from the cliff of Nepal.

The Gurung tribe, with their age-old honey-hunting tradition passed down through generations, are skilled harvesters. Mad honey harvesting involves rituals, risks, and precise techniques. It holds cultural significance in healing, spirituality, and rituals, drawing global attention for its unique properties and experiences.

Mad Honey is a natural product, straight from the hive, so colour and texture will vary depending on many factors. Some of these are; the time of the year the honey has been harvested, the region it’s collected from and what flowers the bee has collected the nectar from. You can expect some natural variations of colour, texture and flavour from one batch to another.

No, we only filter our raw and unpasteurised wild honey to remove any unwanted bits of the honeycomb.

The serving size in Nepal is one teaspoon per day.

250g jar = 25 servings (one-month supply)
500g jar = 50 servings (two months’ supply)
1kg jar = 100 servings (four months’ supply)

We advise anyone with diabetes to consult their healthcare professional before consuming mad honey.

We do not recommend that honey be given to children who are under the age of 18 years old.

No, we don’t advise you to take mad honey or any health supplements during your pregnancy.

The best way for you to understand which honey is the best one for you is to explore our Collections. If you're looking for a high-quality, mad honey we suggest limited reserve, our premium Mad Honey is ideal for everyday use and enjoy its calming effects.

The name comes from the honey’s psychoactive effects, which can cause dizziness, lightheadedness, or a “euphoric” feeling when consumed in moderate amounts.

Mad Honey contains grayanotoxins, which are absent in regular honey. These compounds are responsible for its unique psychoactive and medicinal effects.

Mad Honey can be consumed raw or mixed into warm water or herbal teas. It’s important to start with small amounts to avoid adverse effects.

US orders are dispatched through our US warehouse using USPS express delivery services with tracked delivery in 3-5 days.

Other international orders are dispatched using DHL Express, who offer worldwide fully tracked delivery in 4-7 business days.

Please note: Any import duties or taxes, which are levied by the authorities of your country once the product reaches your country, are at your cost.

Absolutely! We ship to many international destinations. To check if we ship to your country, please put an item(s) in your shopping cart and proceed to checkout, where you will be able to select the shipping destination from the list of countries. If we are unable to ship to your country, it will show as ‘no shipping options available’.

For expected delivery times please visit our shipping page. Please note that these are estimated time frames, not guaranteed. There can occasionally be delays when orders enter the receiving country which are out of our control. If you have not received your parcel within a reasonable timeframe, please contact us at support@medicinalmadhoney.com along with your order details, and we will investigate it for you.

Customs and import regulations vary widely between countries. Some of the products we sell via this website are prohibited from importation into certain countries. Unfortunately, it is not possible for us to be aware of all the regulations specific to each country that we ship to. We do, however, try to highlight any import restrictions via the ‘shipping’ page.

Any import duties or taxes, which are levied by the authorities of your country once the product reaches your country, are at your cost. Medicinal Mad Honey accepts no liability for the refund/replacement of any goods or any costs relating to, or arising from, the importation or confiscation of any goods by your country's Customs Office or other government body.

Please contact us at support@medicinalmadhoney.com to discuss this. Return costs must be covered by the customer.

Please contact us with your issue as soon as you receive the order so that we can resolve it for you as soon as possible. Please ensure that you send us a photo of the damaged item(s), the batch number, and your order number. This information is required for us to raise an investigation with our shipping provider and to ensure that this will not happen again.

If for some reason you need to cancel your order, please call us as soon as possible and provide us with your order number. Please note that we are unable to cancel orders that have already been dispatched.

We currently accept Paypal, Visa, and Mastercard payments. We offer a secure payment system to give our customers peace of mind. None of our customers' credit card information is stored.

We offer free shipping within Nepal on all orders.

For international orders, the cost of shipping depends on the weight of the order and is calculated at the checkout page. To find out more about our shipping terms and conditions, please visit our shipping page.

Once you place an order with us, you will receive tracking email updates as soon as your parcel gets scanned in by your shipping carrier and a tracking number to easily follow the journey of your package. You can easily track your order through our portal here.

If you have any questions or concerns about your order, don’t hesitate to reach out at support@medicinalmadhoney.com. We will always solve any shipping/delivery issues you may have.

The default subscription timeframe is every 30 or 60 days. You can change this either when you place your first subscription order, or at any time from your customer dashboard.

You can cancel your subscription at any time via your customer dashboard. You must cancel at least 4 days before your next subscription order is due to arrive, otherwise you will be charged for one last order.

Simply go to your customer dashboard, and click 'edit subscription' - this will allow you to change the product you have subscribed to, or add a one-off product to your next order.

You can skip a delivery in your subscription at any time, if you are going to be away for the next scheduled delivery, or if you feel that you still have enough honey and won't need any until your next scheduled delivery date.

Visit your customer dashboard, and click 'edit my details.' Enter your new address. You must change your address at least 7 days before your next subscription delivery is due, or it may be delivered to your old address.

You will receive a 20% discount on every single jar you purchase with us!

You don't have to remember to purchase, simply wait for the honey to arrive at the same time every month so you always have a supply of raw MadHoney.

You can still take advantage of our promotions and sales if there is a different jar you would like that is discounted. Simply make a purchase as normal, or add a jar to your next subscription delivery by visiting your customer dashboard.

Recycled paper, plastic wrap and cardboard. We have chosen these materials as it keeps your soaps free from contact and other contaminants whilst awaiting purchase and can decompose leaving no mark on our beautiful planet.

Our current soaps are entirely natural. They are, for the most part, derived from vegetables and we use natural colours and scents.

All of our soaps are human tested. We are advised they should be avoided for children under the age of 7.

Yes, but please avoid contact with eyes or mouth. If you do accidentally get it in your eyes or mouth please rinse thoroughly with clean water.

Our soaps are handcrafted in small batches and cut by hand and therefore no two bars will be alike. Various uncontrolled factors affect how saponification takes place and hence soaps vary from batch to batch as do designs. These are artisanal products so please allow for slight variations and imperfections, these make each bar unique and that’s what we love about it.

All our products contain natural ingredients, sourced from hills and mountains of Nepal. We do, however, promise that our products are created with all-natural, mad wild honey bee-sourced ingredients sustainably derived from the honey hunters of Nepal.

All of our products are manufactured in Nepal, through our in-house team.

Yes, you definitely can! Most of our customers use Honeybalm combined with their lipstick or lip gloss, but you can also apply it without any other lip cosmetics. You can even use Honey Balm as an overnight lip mask!

Normal and ordinary lip balms are made with a lot of chemicals that are bad for your lips. Our wild honey balm is made with real, organic ingredients such as mad honey bee wax and propolis. This gives your lips a hydrating and protective base, straight from mother nature. Wild mad honey lip balms keep your lips soft, hydrated, protected, and beautiful.

All of our lip balms are made with real, organic ingredients. Please check our ingredients page for all the ingredients we use for each flavor.

Yes, each batch of our mad honey is tested in Nepal Government food laboratories and independently verified in the USA.

No. All of our products contain honey or beeswax making them unsuitable for vegans.

We would not advise our products to be used if you are pregnant or breastfeeding without discussing this with your physician.

Absolutely not!

Yes, we use sustainable jars and packaging materials.

Our products are not certified organic but we endeavor to use natural ingredients where possible.

Our honey is collected in small quantities from various regions across Nepal and is properly stored in our packaging facility. We produce our soap and lip balms in small batches to ensure they are as fresh as possible at the point of sale. Each product label indicates its shelf life after the first opening.

Yes, we do! Mad Honey is available in stock throughout the year. However, please note that cold process soaps and lip balms take 4-6 weeks to cure. So if you’d like to place a custom order, we would need to finalize the design, fragrance, etc., at least one month in advance to be able to give you your finished product in time.

For bulk orders as well, unless we do have stock available, you might need to place your order with us at least 3 weeks in advance.

We work with over 84 honey-hunting communities in Nepal to source the finest mad honey and beeswax. We are collaboratively working with the government and honey hunters to save the Himalayan giant bees and hives every year through our social initiatives.

Our premium mad honey jars are made from 100% recycled plastic (rPET), which is food-safe and BPA-free. After extensive research, we found that recycled plastics are more environmentally friendly than glass from a lifecycle perspective, making them the better choice for sustainability.

For our limited reserve jars, we use glass, which preserves the honey's purity and potency over an extended period. All our jars, whether plastic or glass, are fully recycled and 100% recyclable. By ensuring your jar ends up in the recycling bin, you are contributing to a more sustainable future.